tk992 Terms and Conditions
Please read these terms carefully before using our platform — this is a legal agreement between you and tk992.
Table of Contents
- 1. Introduction & Definitions
- 2. Account Registration & Eligibility
- 3. Account Security
- 4. Deposits & Withdrawals
- 5. Bonus & Promotion Terms
- 6. Gaming Rules
- 7. Prohibited Activities
- 8. Limitation of Liability
- 9. Privacy & Data Protection
- 10. Account Suspension & Closure
- 11. Dispute Resolution
- 12. Changes to Terms
Introduction & Definitions
These terms and conditions ("Terms") govern the legal relationship between tk992 ("Platform", "we", "our") and the user ("you", "Member"). tk992 is an online entertainment platform that provides casino games, sports betting, and related services.
Key Definitions
- "Platform" refers to the tk992 website and all services connected to it.
- "Member" refers to any person or entity who has created an account on tk992.
- "Taka" refers to Bangladeshi currency (BDT / ৳).
- "Bonus Funds" refers to money provided for promotional purposes that cannot be withdrawn before specific conditions are met.
- "Real Funds" refers to actual money deposited by the Member.
tk992 is committed to providing all its users with a safe, fair, and entertaining environment. Our platform uses SSL encryption technology to keep all transactions and personal information secure.
Account Registration & Eligibility
Registration Requirements
The following conditions must be met to create an account on tk992:
- You must be at least 21 years old.
- You may only have one account in your name.
- You must provide accurate and complete personal information.
- Your account may not be shared with or transferred to anyone else.
- You will operate the account in your own name and for yourself.
Identity Verification (KYC)
tk992 reserves the right to verify a Member's identity at any time. If required, copies of a national ID card, passport, or other government-issued identity documents may be requested. Withdrawals may be temporarily suspended until verification is complete.
Account Security
The Member is solely responsible for keeping their account login credentials (username and password) confidential. tk992 will never ask for your password via email or chat.
- Do not share your login credentials with anyone.
- Use a strong password and change it regularly.
- If you suspect unauthorized access to your account, contact us immediately.
- Always log out after using a public or shared device.
Deposits & Withdrawals
Deposit Rules
The following mobile banking methods can be used to deposit funds into tk992: bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳100.
- Minimum deposit amount: ৳100 (for each method).
- Once account verification is complete, the deposited amount will be credited to the account instantly.
- Only deposits from your own mobile banking account are permitted.
- Deposits from third-party accounts are prohibited and may result in account suspension.
Withdrawal Rules
The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 10–45 minutes. Withdrawal requests are approved after review.
- Minimum withdrawal amount: ৳500.
- Standard processing time: 10–45 minutes.
- Withdrawals can only be made using the same method used for the deposit.
- To withdraw more than the actual deposited amount, bonus wagering requirements must be met.
- Withdrawals may be delayed if identity verification (KYC) is not complete.
Bonus & Promotion Terms
Welcome Bonus
Members receive a 100% welcome bonus on their first deposit at tk992, up to a maximum of ৳15,000. For example:
- Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000.
- Deposit ৳32,000 → ৳15,000 bonus → total balance ৳47,000.
Wagering Requirements
A 20x wagering requirement applies to the welcome bonus. Wagering is calculated on the bonus amount only, not on the deposit plus bonus.
- Example: ৳1,000 bonus × 20 = ৳20,000 must be wagered before bonus winnings can be withdrawn.
- Winnings earned from the bonus cannot be withdrawn if wagering requirements have not been met.
- Real deposit funds (deposited money) can be withdrawn at any time, but doing so will cancel the bonus.
General Bonus Terms
- Each bonus offer has its own specific terms — please read the details of each offer.
- The same bonus cannot be claimed more than once.
- tk992 reserves the right to modify, suspend, or cancel any bonus offer.
- In cases of suspected bonus abuse, the bonus may be forfeited.
Gaming Rules
All games on tk992 are operated fairly and transparently. Various categories of games are available on our platform, including slots, live casino, cricket betting, sports betting, and much more.
Betting Limits
- Each game or market has its own minimum and maximum bet limits, which are displayed within the game.
- As part of responsible gaming, users can set their own betting limits.
Technical Issues
If the outcome of a game is undetermined due to a technical error or disconnection, tk992 will make a final decision based on server logs. Abnormal winnings resulting from a technical error may be voided.
Sports Betting
In sports betting, if a scheduled event is cancelled, the stake for that bet will be refunded. tk992 reserves the right to void any bet placed on the basis of match-fixing or inside information.
Prohibited Activities
The following activities are strictly prohibited on tk992:
- Creating or operating multiple accounts.
- Using the platform for money laundering or illegal funds.
- Playing games using bots, scripts, or automation software.
- Attempting to find any security vulnerabilities in the platform.
- Playing games on behalf of minors or managing an account for them under any circumstances.
- Engaging in fraudulent behavior toward other Members.
- Making deposits using a credit card or another person's funds.
- Following unusual betting patterns with the intent to abuse bonuses.
Limitation of Liability
tk992 is an entertainment platform. Participation in gaming or betting is entirely at the Member's own risk. tk992 bears no liability for the following:
- Financial losses or missed opportunities from gaming.
- Issues caused by internet disconnection.
- Losses caused by delays from third-party services (mobile banking).
- Any bet or transaction made due to a Member's negligence or mistake.
- Service disruptions caused by unexpected technical failures or natural disasters.
tk992 strives to maintain the highest level of service in all circumstances, but cannot guarantee uninterrupted service.
Privacy & Data Protection
tk992 takes the privacy of its Members' personal information very seriously. We use SSL encryption and industry-standard security technology to keep your information safe.
- Your personal information will not be sold to any third party.
- Information may be shared for identity verification, legal obligations, or fraud prevention.
- Payment information is processed through secure channels.
- For our full privacy policy, please see the Privacy Policy page.
Account Suspension & Closure
Suspension by tk992
tk992 may suspend or permanently close an account without notice in the following circumstances:
- If any violation of the terms and conditions is proven.
- If evidence of fraud or fraudulent activity is found.
- If false identity information has been provided.
- If the account holder is identified as a minor.
- If money laundering is suspected.
Account Closure by Member
Any member may request to close their account at any time. Any remaining real balance must be withdrawn before the account is closed. No bonuses can be claimed after the account has been closed.
For Self-Exclusion, please visit our Responsible Gaming page.
Dispute Resolution
tk992 is committed to resolving all disputes quickly and fairly. For any complaint or dispute, please follow the steps below:
- Step 1: Contact us directly via live chat.
- Step 2: Send a detailed description of the matter by email ([email protected]).
- Step 3: Our customer support team will investigate the incident and inform you of the decision.
tk992's decision will be considered final. However, a member may appeal to the relevant authority if needed.
Changes to Terms
tk992 reserves the right to change, amend, or update these terms and conditions at any time. Changes will take effect from the date they are published on the website.
- For significant changes, a notification will be sent via email or through the platform.
- Continued use of the platform after any changes will be considered acceptance of the new terms.
- If you object to the new terms, you may close your account.
You are advised to review this page regularly for the latest terms and conditions.
Have any questions about the terms?
Our 24/7 support team is always ready to help you — in both Bengali and English.
Contact Us on Live Chat